Privacy Policy for Karm
Effective Date: January 31, 2025
Welcome to Karm! We understand that privacy is important to you, especially when it comes to personal spiritual journeys and habit formation. This Privacy Policy explains how Sorted ("we," "us," or "our") collects, uses, and protects your information when you use the Karm mobile application ("the App").
1. Information We Collect
Information You Provide
- Account Information: Email address, display name, age, and pronouns (optional)
- Authentication Data: Login credentials for email/password authentication, or OAuth tokens from Google or Apple Sign In
- Activity Content: Daily good deeds and spiritual activities you log
- Preferences: Your spiritual preferences, notification settings, and data retention preferences
- Parental Consent: Parent email address for users under 13 (COPPA compliance)
Information We Collect Automatically
- Device Information: Device notification tokens (only if you enable push notifications)
- Usage Data: Activity logging frequency, karma point accumulation, and feature usage patterns
- Transaction Data: In-app purchase history and karma point balance (processed through Apple, we don't store payment card details)
- Sentiment Analysis: Automated emotional tone analysis of conversations to improve AI responses
2. How We Use Your Information
We use your information to:
- Provide personalized spiritual guidance and habit formation support
- Authenticate your account and maintain security
- Process in-app purchases and manage your karma point balance
- Send push notifications (only with your consent)
- Improve our AI responses and app features
- Comply with legal obligations, including age verification
- Prevent fraud and abuse
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in these circumstances:
- Service Providers: With trusted partners who help us operate the App (e.g., Supabase for data storage, OpenAI for AI responses)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In connection with a merger or acquisition (with notice to users)
- With Consent: When you explicitly agree to sharing
4. Data Security
We implement industry-standard security measures to protect your information:
- Encrypted data transmission using HTTPS
- Secure authentication through Supabase
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
5. Your Rights and Choices
You have control over your information:
- Access and Update: View and modify your profile information in the app settings
- Data Retention: Choose between minimal, standard, or full data retention preferences
- Delete Account: Request account deletion by contacting support@sorted.network
- Notification Control: Enable or disable push notifications at any time
- Data Export: Request a copy of your data by contacting our support team
6. Children's Privacy (COPPA Compliance)
Karm is designed for users aged 13 and above. For users under 13:
- We require verifiable parental consent before account creation
- Parents can review, modify, or delete their child's information
- We do not knowingly collect more information than necessary
- Parents can contact us at support@sorted.network for any concerns
7. Data Retention
We retain your information based on your preferences:
- Minimal: Activity history deleted after 30 days, account data retained while active
- Standard: Activity history retained for 6 months, account data retained while active
- Full: All data retained while account is active
After account deletion, we may retain certain information as required by law or for legitimate business purposes.
8. International Data Transfers
Your information may be transferred to and processed in the United States. By using Karm, you consent to this transfer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or via email. Your continued use of Karm after changes indicates acceptance of the updated policy.
10. Contact Us
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do).
Thank you for trusting Karm with your spiritual journey. We're committed to protecting your privacy while supporting your karma-building activities. 🪔